Practice Master Pro - Counselling Software

How Are We Different?

We provide enterprise grade, cloud enabled desktop software for your counselling clinic. We do not provide "just a website" like our competitors. We do have a free website interface along side but we think you'll agree working in a multi-tasking desktop environment is a far better experience for you and your busy staff.

Works Online and Offline

No dependency on an internet connection means faster, more reliable performance and you can take your data on the go. You get full data ownership and you don't need to risk everything being "cloud only".
You can still benefit from our two-way "sync-to-cloud" for 24/7 cloud access from your PC and mobile devices.

Superior Multi-Tasking Desktop Environment

Our full desktop multi-tasking application lets you work more efficiently in a busy practice environment. Fully integrated workflows and shortcut menus give you the edge - and you don't need to work in a website all day!

All The Cloud Features You Expect

Although our main application is desktop based we include a two-way cloud sync and a website for 24/7 access to your data from smartphone/tablet/pc as well as online booking integrated directly in to your own website.

Features Specifically for Counsellors

The following features are particularly well suited for a counselling clinic:

Patient Assignment Security

To prevent practitioners from having access to all the patients in your practice database, you can set practitioners up in the software as having 'Patient Assignment Security'. This limits practitioners so they only have access to the patients that have been assigned to them. Also, they will only have access to the patient notes that they have taken themselves rather than the full patient notes history. The patient's other history, such as accounts and invoices etc, will also be restricted to just the ones created by the practitioner.
Patient Assignment Security gives you an extra level of privacy for the patients in your database by 'firewalling' them away from other practitioners. You can read more about our patient management features here.

Flexible User Security

You have very fine-grained control over the security settings of the users in the counselling software. You can set your practitioners up using our suggested permission sets and then customise as needed. This is especially useful at Counselling practices where patient security and privacy are of the utmost importance.
For example, reception staff can have access to the patient database but you can restrict their access to patient notes etc. You can also give some trusted practitioners access to some areas of the system while restricting access to others.

Lock Patient Notes

Patient notes in Practice Master can be locked by the practitioner who has taken the notes. This essentially makes the notes totally private so only they (and an administrator with the 'Can View Locked Notes' permission) can view them. This is particularly important when dealing with patient consultations that are of a highly sensitive or personal nature.
You can also set a preference in your user preferences area to 'Auto-Lock' your patient notes when you save them as an extra security/privacy precaution.

Customisable Patient Forms

With customisable patient forms the Practice Master Pro software system can fit perfectly in to your particular counselling method. Create forms for Issues Highlighted, Discussion Points, Outcome Measures etc. and easily move between previous visit notes to track your patient's progress.
You can structure your notes using our comprehensive set of question types to help make the computer less of a barrier while taking notes. For example, you can take advantage of (among others):
Tickbox/Multiple Choice Questions - so you can 'tick' your way through question/answer scenarios Pre-Defined Answers - textboxes allow you to set up buttons underneath that enter custom blocks of text for you to edit to save time on typing Diagrams - you can use a diagram background and draw of type over the top. The background can be anything you like, such as a blank mind map, which can help you take notes more effectively.

Patient Handouts

You can create your own custom patient handouts so your patient's can continue to self-help post treatment. You can print the handout and give it to your patient during their visit, or email directly to them. You could create items for Anxiety Management, Grieving Process, Anger Management etc. and simply add them to the handout with a double click.